Rating Scorecard


99% of reviewers would recommend
GB Group.



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Recent feedback

"It does look very nice and the final result went above my initial expectations. Once the date was agreed it was done to schedule and the work was done very well. If people get Adam they will be very happy and lucky! I am very pleased with the end result. Thank you for keeping your word about having it ready in time. We are both very grateful." Mrs O. from Painscastle
"You’re a great company to work with, very prompt, efficient and helpful. The final result is really, really good, I couldn’t be happier." Mrs H. from Hereford
"I’m happy with what’s been done on the whole. Stuart, my builder, was first class. Very friendly – I liked him as he was easy to talk to and he went the extra mile." Mr W. from Monmouthshire
"My original bathroom was so small and difficult to move around in when my condition is playing up. The shower is much more convenient for me and I finally have a nice big bath which I can get in and out of more easily." Mrs W. from Hereford
"Oh yes, my builder Stuart was friendly, helpful, clean and tidy. I’m pleased with it, the bathroom is lovely." Mrs J. from Hereford
"Everything was done quickly and efficiently. If I had any concerns during the process with anything Adam would jump on it straight away which was great. " Mrs S. from Monmouthshire
"Professional company; what they have done is good. They all spoke very clearly to me and did their job efficiently." Mr T. Moreton-on-Lugg
"We are over the moon with it. The bathroom actually looks a lot better than I originally thought it would. I feared it would look a bit clinical but it’s actually a lot smarter and modern looking than I anticipated. Pete, our builder, is a lovely, lovely man. When he was here it was during that 40 degree heat wave. I was amazed where a lot of companies were shutting down due to the heat he just got on with it." Mrs P. from Monmouthshire
"Fantastic! I was overseeing the work as my mother is in hospital at the moment and it was all fantastic, very nice people, excellent standard of workmanship and service throughout. Adam was particularly fantastic, all involved were very helpful. The whole process was excellent." Mrs R in Pontypool
"I would definitely recommend. I am very grateful to everyone and am looking forward to you all coming back to sort out the ensuite. I trust you implicitly, not just for the work but as people and in your attitudes. It’s the small things like how you tidied up and cleared things away. It was all left very clean and tidy. It would have been so much effort for me to sort it out if it wasn’t." Mrs W. from Abergavenny
"I would recommend you. I’d say you were efficient, on the job, it was perfect and you are all friendly people. It really was better than expected." Mr H. from Herefordshire
"Everything was great, we were really, really pleased with it. It more than met our expectations. Adam, our builder was smashing; you couldn’t have asked for a better person." Mr & Mrs B. from Llandridod
"If you need a wetroom definitely have GB Electrical & Building Services fit it for you. They’re tiptop, you won’t find anyone better! Please thank the boys that did the work for me, I’m so grateful to them." Mrs G. from Monmouthshire
"Very friendly, get the job done. Having someone friendly coming into a residential home is the most important part for us." Service Manager, You At Home
"Without a doubt I'd recommend them. I’m a lot cleaner, I don’t know how long it has been since I’ve been able to have a shower. You take it for granted when you can. I’m getting worse daily, so it’s gonna make a big difference. I didn’t realise how much I was struggling before. It’s made a huge change for me." Mr C. from Hereford
"I would definitely recommend the company and certainly Adam. It all went smoothly, people came when they were supposed to and the standard of work was excellent." Mrs S. from Abergavenny
"I was overseeing the work as my mother is in hospital at the moment and it was all fantastic, very nice people, excellent standard of workmanship and service throughout. Adam was particularly fantastic, all involved were very helpful. The whole process was excellent." Mrs R in Pontypool
"Very good, very polite, they were nice clean workers. Thank the boys for doing the job for me. I’m very, very pleased with it." Mr T. from Hereford
"Excellent firm, excellent workers. Always obliging, nothing was a problem, all very helpful. Stuart, particularly, was a lovely chap. I would chat to him as if I had known him a long time. I felt really comfortable with him. I can’t fault him. Whilst he was working here my boiler went wrong which was absolutely nothing to do with him or their job but he fixed it for me. He went over and above on what he needed to do." Mrs G. in Usk
"Very clean, efficient, excellent workmanship; all of the people involved were very nice and at the end of the day the finished job looks good!" Mr. D from Llandrindod Wells
"Absolutely brilliant, outstanding. I’d definitely recommend the company to anyone." Mrs G. from Bromyard
"The gentlemen involved in the project were all very nice. They were all accommodating and helpful and I am grateful for that." Mrs A. from Ludlow
"They were marvelous. I had Lee and his colleague here. They were very good, and quick too. They did it all within two days as they were trying to beat the bad weather. I can now get out on my scooter" Mrs. I from Hereford
"Spot on, we can’t fault them. Everyone from GB was really good and friendly. The builders were polite and cheerful workers. They were always clean and tidy at the end of the day which we hadn’t been used to. We definitely noticed the difference between the two companies. We have been left with a much better quality of work and finish." MR & Mrs H. from Leominster
"These people actually listen to what you want and work with you every step of the way. The final product is superb. They don’t only listen but they actually understand your disability and go to great efforts to make sure the adaptations meet your individual needs." Mrs K. from Hereford
"Excellent, Pete is really great. They did a good job and thank you very much." Mrs P. from Shobdon
"Everything went very well, I’m very happy with it. The finish is good and the builder was very pleasant." Mrs. D in Hereford
"Come have a look at my beautiful bathroom, it’s amazing! They are always on time, if not early. They go above and beyond. No faults at all. I really appreciate it. They couldn’t have done better!" Mrs S. in Hereford
"It’s a very good service, they delivered the contract as specified. We could trust you to get on and deliver. You don’t need to be micromanaged. I haven’t had to inspect every aspect of the work which is testimonial in itself to your company as I trust the standard of work we will receive. I have nothing but praise." Emma Mifflin, Stonewater Surveyor
"Most definitely would recommend GB. We are 100% happy with all the work that’s been done." Mr W. from Crickhowell
"The builders, Pete & Adam were excellent workers. They were really good. We’re getting another quote for them to come back and redo my wife’s bathroom. We would only want Pete & Adam to do it as we know we will get a good job. My wife was particularly impressed with Pete as he was the one that was mainly here. He really did take care and pride in all of the work that was behind the scenes. He even corrected mistakes from previous builders and had good attention to detail. All were clean and tidy" Mr & Mrs R. from Monmouthshire
"I’ve already been recommending you. The work is of such a high standard. Every job they do, they complete it like they are working on their own property. They really do take pride in their work. They are all top, top guys!" Mr B. near Orleton
"I would highly recommend and would certainly come back to you as our first port of call if we need work done in the future. You exceeded our expectations, were reliable, discreet and transparent." Mrs F. from Presteigne
"10 out of 10. Adam is very, very good. It’s made a big difference in my life and I’ve only been using it a couple of days. I’m so glad I got it done." Mrs D. from Hereford
"I would recommend you for sure. It all went smoothly." Mr. S from Hereford
"I’m more than satisfied. Honestly, if anyone wanted to have a bathroom I would recommend your company no doubt about it as I couldn’t fault them. They were so professional and everso polite." Mr B. from Knighton
"Stuart was a very good worker, and did a very good job. We are very pleased with the overall performance from your company from start to finish." Miss A from Hereford
"10 out of 10, all the way round. I can’t praise everyone enough. Please tell the lads if they are ever in the area or working nearby to please pop in for a cuppa as I would love to see them." Mr. W. from Hereford
"It's made a world of difference. They bent over backwards to help me. They did everything perfectly." Mr H. in Hereford
"It went very well. I was very happy with Adam. He was very efficient and such a quiet worker. He got on with things and it didn’t take him long at all. I was extremely pleased to find they finished it earlier than they advised they would." Mrs D. in Powys
"Gets the job done properly and on time..." Regional Property Manager, Heritage Manor
"Highly recommend GB. Everyone was nice and friendly, their approach to the work was brilliant, every aspect of the project fitted together in an easy process which took the stress out of it for me. They tidied up after themselves, nothing was too much for them to do. They even asked for my input so the adaptations were personalised to my needs and wants." Miss C. from Hereford
"Workmen were very professional and polite, particularly Stuart who is a perfectionist. Everyone arrived when they were supposed to and were good at their job. I can’t fault the planning, it was excellent and no-one held each other up. Everyone was very helpful." Mrs D. in Hereford
"It went very well. I was very happy with Adam. He was very efficient and such a quiet worker. He got on with things and it didn’t take him long at all. I was extremely pleased to find they finished it earlier than they advised they would." Mrs D. in Powys
"Very pleased with it, the builder who installed it did a good job. It works well." Mrs N. from Powys
"My new bathroom is excellent, the builders were very good and did a great job. They were clean and tidy. Definitely happy with it." Mrs S. from Powys
"The builders were really nice, friendly, polite and cleaned up after themselves." Deer Park Girlguiding, Gloucestershire
"They pull out all the stops, keeps the tenants happy, and addresses any issues that occur…" Mel Wright (Stonewater)
"Our builder was a good worker, and the work was absolutely brilliant. Thank you for doing a brilliant job!"  Mrs P. in Ross-on-Wye
"Our builder was absolutely brilliant. He was so respectful of mum, the dogs and our house." Mrs. E Brecon
"GB have been working with Stonewater for five years, some of which was before my time but looking at the reports this has been built upon their eagerness and willingness to work with us. They are not in it for a quick job but take pride in the work they deliver. Well, you have to be doing something as the work we hand to GB is growing all the time and you still manage to deliver to a high standard." Darren Lacey (Stonewater)
"They were brilliant, and did a fantastic job to be honest. I really can’t complain. Nothing was too much effort for them and they cleaned up after themselves on every job." Mrs E. Leintwardine
"It makes a huge difference to my day to day - it is no longer painful." Mrs D. Hereford
"100% – We have properties in Gloucestershire and Swindon. I can’t find decent, reliable contractors in those areas either so I am currently speaking with Craig about supporting us there too. I’m so happy they are working with us, it’s so nice to have a company I can rely on. They are absolutely brilliant." Jane Empson (Choice Care Group)
"100% I would have a wetroom from GB. I wouldn’t look anywhere else now I know this company exists. I just want to share all my thanks, it’s made a world of difference not only to my husband but to me as well. We didn’t expect anything like this when we applied, we thought we would possibly get an access shower but we’ve had the full works – it’s been marvelous!" Mr & Mrs W. (Hereford)
"We have worked with GB, so I knew of you. GB were able to react and accommodate my timescale. The price I was given seemed fair/about what I expected. When Craig met me at the property he understood straight away what we needed for a rental property, which saved loads of time in picking fixtures/fittings." Jamie Perkins-Best (EMS Asbestos )
"I am very pleased with my new wetroom. The builders were very polite and courteous too..." Mrs B.
"It’s pretty exemplary and we never envisioned it to look this good..." Mr F.
"They are professional workers that came along and did a really good job. They were also really nice individual people..." Mr. W
"It’s been brilliant. The council took a while to put everything in place but when they did boy, didn’t things move. GB was so fast and efficient – it all happened so quickly. Mark, our builder was brilliant." Mrs G. (Hereford)
"Absolutely love my bathroom. I was quite ill before it was done and was very uneasy about it. At one stage before they came, I almost pulled out. I lost my husband two years ago and he had built the bathroom – I didn’t want to lose these memories so I didn’t want the work done. Jason really helped; he adjusted the plan so I could keep some of the original tiles to remind me of my husband. I am really pleased and am more than happy with it." Mrs W. (Knighton)
"he extension makes my life much easier. I like things to be done right, I don’t like cheap things and what you have done is excellent, it wouldn’t look out of place in a £800,000 house, I couldn’t be more happy." Mr B. (Powys)
"It’s been brilliant, I was very happy with Mark, the builder. He was very polite and kept the place clean and tidy. I even bought him fish and chips when he had finished as I was so pleased with it!" Miss C. (Hereford)
"There isn’t anything better than excellent – everything is excellent. You expect people to come in and deliver, to communicate and get the job done. What you don’t expect is such delightful & competent people, who are so accommodating in helping you with your requests. With absolutely no demurring they have been so willing and so helpful in making the bathroom how we want it. I am in full appreciation and full admiration of the quality of work they have delivered. We could not be more full of pr" Mr M. (Malvern)
"It more than met my expectations. The OT changed the plan for the garden three times whilst the groundworkers were working on it and the boys dealt with it really well. They were people you could really click with and have a laugh and joke. I’ve had groundworkers in the past I can’t gel with but your boys make you feel comfortable within your own home." Miss W. (Powys)
"The higher toilet seat has made life easier. I don’t have to worry about falling over as much.Before I had to be really careful and could only shower when my husband was home. Now I have my independence back. It was worth every penny!" Mrs J. (Powys)
"The main builder that was here throughout the process was brilliant. He was really considerate and polite. I was worried to start with as I felt like it was a really long time to have a stranger in your house but I felt at ease with Mark. We could chat to him and he would answer our questions. He was very clean and tidy and was absolutely no trouble at all. Jason was also very good. I felt very reassured by him as he was very organised." Mrs R. (Ross-On-Wye)
"Everyone was very articulate and explained what they were doing. They were happy to answer any of our questions. They were very polite, clean and tidy. People would come when they said they would – the communication was very clear. We discussed every aspect of the project in great detail and they had a good attitude to troubleshooting." Miss W. (Weobley)
"Adam was superb. He was a pleasure to work with and a joy to have in the house. He barely stopped for lunch and did a great job. Jason’s project timescales and outcome description was spot on. Both were very pleasant to deal with." Mr B. (Colwall)
"The professionalism of the people doing the installation that was fantastic. Adam couldn’t have been better. His attention to detail was phenomenal. A lot of trades companies rock up at 8am, expect a cup of tea and chat for an hour before they start. Not Adam, he just cracked on with it and was very knowledgeable. Jason, the project manager gelled the whole project together and the communication has been fantastic." Mr M. (Powys)
"The work was good, the process was very very easy. We couldn’t be more happy. The builders, Pete and Adam were great, really pleasant – we’d like to send a special thanks to them." Mr & Mrs C (Hereford)
"It has made life much easier and given me more independence." Mrs H. (Ross-On-Wye)
"Excellent from start to finish. The builders were very, very good and were absolute gentlemen. I just gave them a key and they did the job, it was fabulous. The whole operation was really good." Mr. H (Brecon)
"Clare and the team at GB are first class, going the extra mile to provide all the help, support and advice their customers need." L.J Moran
"Hats off to Jason for his project management skills and sense of humour. Letting strangers into your home when you are elderly can be daunting. I felt safe. Adam was extremely polite and professional. The electrician lifted my spirits. All in all it was beyond my expectations!" Mrs D. Hereford
"A contractor came this morning & did a wonderful job on the walls." Name not provided (Muir Group)
"All workmen were polite and respectful at all times. Clean & tidy at the end of every day and at the finish of the job." Name not provided
"Fab door, great fitter - one happy customer!" Name not provided
"Would recommend to anyone requiring this type of work. Very polite and courteous. Always cleaned up each day. Very professional" Name not provided
"Thank you to all the staff who attended when they said they would" Name not provided
"Everything was explained. We had no problems with the workmen. Couldn't wish for better." Name not provided
"Brilliant - nothing too much trouble." Name not provided
"Very polite and helpful" Name not provided
"I felt like the most important person in the world. Very good communication" Name not provided
"Very pleasant and polite to have working at your house" Name not provided
"Workmen came on time. Were always helpful and polite. Worked well" Name not provided
"The plumber that was sent to my house went above his call of duty as he found me fallen over, knocked out with a broken leg. He saved my life and looked after me until the ambulance arrived. He treated me with respect and dignity - I can't praise enough and his workmanship was pretty good too!!!" Name not provided
"Fully explained work prior and throughout, very professional, completed to a very high standard. Would recommend to anyone wishing for similar work" Name not provided
"Would recommend these guys to anyone, they are brilliant and supply excellent service" Name not provided
"Very nice men who did the job (Mark) kept all tidy" Name not provided
"Very good and polite" Name not provided
"Pleasure to have the men doing their work in the house. Quietly performed their work and very efficient." Name not provided
"Very pleased with the work carried out. Two great workmen, very pleasant and patient whilst having to work around elderly parents with dementia. Very appreciated. Many thanks" Name not provided
"Workmen arrived promptly when expected, worked quickly, efficiently and had good humour. They left the site tidy and gave every satisfaction. I would recommend your company." Name not provided
"Excellent workmanship. Very polite. Adam was brilliant." Name not provided
"All work neat and tidy. Very good at there work. Satisfied with all work done - nothing but excellent" Name not provided
"We were kept up to date on progress and any delays, alterations were fully explained. We felt involved. Very pleased with final result." Name not provided
"Ryan was fantastic, tidy, always let us know what he was doing each day. Absolutely over the moon with the work!" Name not provided
"They made me feel really comfortable having them in my home treated us like family. Would have them back again. They were great, they met so many problems but kept us up to date with every step of the job. It looks like a showroom bathroom! They went above and beyond work asked for." Name not provided
"I would employ them again and pay them more money. Very good job." Name not provided
"I couldn't of had a better worker" Name not provided
"Communication was always available when needed. Excellent workers, lovely, cheerful and pleasant. Always left us clean and tidy. Completed the work before time, was willing to listen to the customer." Name not provided
"Was very nice and helpful" Name not provided
"Pete & Adam communicated brilliantly throughout the job both in person and by phone. Both were polite and courteous at all times. They worked around me and my family commitments. I am thrilled with the work!" Name not provided
"Would have Adam to do any work for us again. He made a fantastic job of bathroom. Very good at his job. Would recommend GB to anybody." Name not provided
"Excellent service the whole way through!" Name not provided
"Amazing - builder took me through what he was doing every day." Name not provided
"No problems really, any that did arise were dealt with quickly." Name not provided
"Thank you very much for your services. Pete & Adam are very polite totally approachable, always very clean when leaving for the day. Would recommend to everyone we know. Very impressed with how the rooms have been transformed into a living accommodation. The service and communication has been excellent!" Name not provided
"Good job, well done. Could not ask for a better job!" Name not provided
"Always cheerful and knowledgeable. Did what was required on the specification and cleaned up superbly every day. Fantastic job, very very pleased. Mark is a credit to your company!" Name not provided
"It's an awesome way to collect testimonials. I just send my customer the link and they can give me a thumbs up. No fussy rating out of 10." Jackie Demo

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